Terms of service
1. Acceptance of Terms
By accessing or using the NixieTresor website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms, please refrain from using our Site. We reserve the right to modify these Terms at any time, with changes effective immediately upon posting.
2. User Responsibilities
Users must:
- Provide accurate account information
- Maintain confidentiality of login credentials
- Use the Site for lawful purposes only
- Not engage in fraudulent activities or misuse our products
NixieTresor reserves the right to terminate accounts for violations of these Terms.
3. Intellectual Property
All content on this Site, including designs, text, graphics, logos, and product images, is the exclusive property of NixieTresor and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Our crown, tiara, and jewelry designs are original creations. Copying or imitating our designs for commercial purposes constitutes infringement.
4. Product Information
While we strive for accuracy, NixieTresor cannot guarantee that product descriptions, colors, or images are completely accurate. Some accessories may appear slightly different due to monitor settings.
All measurements and weights are approximate. Some jewelry items may contain nickel, which can cause allergic reactions in sensitive individuals.
5. Limitation of Liability
NixieTresor shall not be liable for:
- Any indirect, incidental, or consequential damages
- Improper use or handling of our products
- Unauthorized modifications to jewelry items
- Events beyond our reasonable control (force majeure)
Our maximum liability for any claim related to our products is limited to the purchase price of the item in question.
6. Refund & Return Policy
We accept returns within 14 days of delivery for unworn, undamaged items with original packaging. Custom-made crowns, tiaras, and personalized jewelry are non-returnable.
Refund processing:
- Returns must be authorized by our customer service
- Customer pays return shipping unless item is defective
- Refunds issued within 7 business days of receiving returned items
Sale items are final unless defective.
7. Dispute Resolution
Any disputes shall first attempt resolution through our customer service team. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of [Your Country/Jurisdiction].
Class action lawsuits are waived. Claims must be filed within one year of the incident.
8. International Orders
International customers are responsible for:
- All customs duties, taxes, and import fees
- Compliance with local regulations regarding jewelry imports
- Any additional shipping restrictions in their country
We cannot guarantee delivery times for international shipments.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/Jurisdiction], without regard to its conflict of law provisions.
10. Contact Information
For questions regarding these Terms, please contact our customer service at:
Email: [email protected]Phone: [Your Customer Service Number]
Mailing Address: [Your Company Address]