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Privacy policy

Information We Collect

At NixieTresor, we collect various types of information to provide and improve our services:

  • Personal Data: Name, email address, shipping address, payment information, and contact details when you make a purchase or create an account.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

Your data is used for the following purposes:

  • To process and fulfill your orders for crowns, tiaras, jewelry, and accessories
  • To communicate with you about your orders, account, or customer service inquiries
  • To improve our website functionality and product offerings
  • To send marketing communications (only with your explicit consent)
  • To prevent fraud and enhance security

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers necessary for order fulfillment
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal data to third parties for marketing purposes.

International Data Transfers

As an international retailer, your data may be transferred to and processed in countries outside your residence. We implement appropriate safeguards (including Standard Contractual Clauses) to ensure your data remains protected according to GDPR requirements.

Data Retention

We retain your personal data only as long as necessary:

  • Order information: 7 years for tax and accounting purposes
  • Account information: Until you request deletion
  • Marketing data: Until you withdraw consent or opt-out

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing of your data
  • Data portability
  • Withdraw consent (where applicable)
  • Lodge a complaint with a supervisory authority

California residents may opt out of the "sale" of personal information under CCPA.

Security Measures

We implement robust security measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Limited access to personal data
  • PCI-DSS compliance for payment processing

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or email. The "Last Updated" date at the top indicates the latest revision.

Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:

Email: [email protected]
Postal: NixieTresor Privacy Office, [Company Address]